COVID-19 Business Plan Update #2

Following the UK Government’s “Stay at Home” advice issued on Monday 23 March 2020, Hawkins has moved to Stage 4 of our Business Continuity Plan. We have closed our UK offices and all investigators and support functions are home working.

The Financial Conduct Authority (FCA) guidelines dated 20 March 2020 help identify key personnel in the Financial Services Sector. These include roles providing essential processing of claims.

Forensic Investigators are uniquely equipped to undertake site investigations to support insurance claim processing in the current situation. Hawkins investigators routinely wear industrial grade PPE to site. Pre-crisis this was specified to provide high level protection on fire and other scenes with chemical and biological hazards. Coincidentally, the equipment also provides viral contamination protection. Hawkins investigators are therefore well placed to conduct site investigations on behalf of the insurance market.

We are also able to assist loss adjusters with claim validation enquiries where a site visit is required.

Please direct any enquiries to your usual contact or telephone our London office on +44 (0) 207 481 4897. Full contact details for all Hawkins investigators can be found at www.hawkins.biz. New instructions should be sent to enquiries@hawkins.biz

Latest News

Overcoming Investigation Challenges During Social Distancing

22nd May 2020

David Reid Rowland, a Principal Associate Investigator at Hawkins’ London Office describes a recent investigation into the cause of a fire in a large warehouse building.Our new Covid-19 specific Risk Assessments allow us to determine what steps ...

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Hawkins Wishes a Happy Retirement to Rod Newbery

1st May 2020

Investigator, Rod Newbery, retired on Tuesday, 7 April after 29 years of working with us. We will miss him greatly, and want to acknowledge his service to Hawkins & Associates and beyond. He has investigated everything from fires, to road traffic ...

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Hawkins Hong Kong is Back in the Office!

29th Apr 2020

Our colleagues in the Hong Kong office have recently had the pleasure of seeing some normality return to their lives. As residents of Hong Kong return to offices, markets, restaurants and small social gatherings, Hawkins’ Hong Kong ushers in new Regional ...

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Proud To Be RoSPA Gold When It Counts

14th Apr 2020

We are very proud to announce that Hawkins & Associates has been awarded a RoSPA Gold Award for the third year in a row. Organisations receiving a RoSPA Gold Award are recognised as being amongst the world-leaders in health and safety practice. Every ...

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Becoming a Carbon Neutral Organisation

6th Apr 2020

In line with its ethos of social and environmental responsibility, in 2017 Hawkins took the decision to work towards becoming a carbon neutral organisation. The first stage of that process was to become a carbon assessed organisation, and Carbon Footprint ...

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