25th March 2020
Following the UK Government’s “Stay at Home” advice issued on Monday 23 March 2020, Hawkins has moved to Stage 4 of our Business Continuity Plan. We have closed our UK offices and all investigators and support functions are home working.
The Financial Conduct Authority (FCA) guidelines dated 20 March 2020 help identify key personnel in the Financial Services Sector. These include roles providing essential processing of claims.
Forensic Investigators are uniquely equipped to undertake site investigations to support insurance claim processing in the current situation. Hawkins investigators routinely wear industrial grade PPE to site. Pre-crisis this was specified to provide high level protection on fire and other scenes with chemical and biological hazards. Coincidentally, the equipment also provides viral contamination protection. Hawkins investigators are therefore well placed to conduct site investigations on behalf of the insurance market.
We are also able to assist loss adjusters with claim validation enquiries where a site visit is required.
Please direct any enquiries to your usual contact or telephone our London office on +44 (0) 207 481 4897. Full contact details for all Hawkins investigators can be found at www.hawkins.biz. New instructions should be sent to firstname.lastname@example.org