07th January 2021
Happy New Year from all of us at Hawkins.
Hawkins has reviewed and revised our Risk Assessment procedure in the light of the increased transmissibility of the new variant of the Covid-19 virus and the latest National Lockdown announced on January 4th.
Office-based colleagues will be staying at home and forensic investigators will conduct site visits, only if it is essential to do so, following a satisfactory risk assessment.
Hawkins was awarded a RoSPA Gold Award for our Health & Safety Systems in 2020 and we are committed to minimising the risk of injury or illness to our staff.
You can therefore have confidence that Hawkins’ investigators will neither catch nor spread the virus during the course of investigating incidents on your behalf.
Like everybody else, Hawkins had to adapt to new ways of working in 2020 and this is a constantly evolving process. Perhaps, the most important change for our customers is our ability to conduct site visits remotely using mobile technology.
Hawkins’ investigators stream live site inspections where you are unable to visit site and/or provide video as part of our normal investigation procedure. We have successfully used FaceTime, MSTeams and SightCall recently to conduct inspections remotely in real time. You will have control of the camera and can direct the investigator to show you particular areas of interest.
You can be reassured that Hawkins can continue to visit the scene of a loss safely on your behalf, but please contact our Business Development Manager, Graeme Drysdale on 07881 091233 if you would like to know more about remote inspections.
Please send new instructions to your usual contact at Hawkins or [email protected]
We wish you all a Healthy, Prosperous and Safe 2021.
