How we can help

If you have an incident requiring investigation and are not certain if we can help you, please give your local office a call or email us. We are happy to give our view on whether we can help, in most cases within the initial conversation.

The service we offer

We are normally appointed to establish the cause of a particular incident but we can also provide risk assessment and advice on loss prevention. We pride ourselves on our ability to remain independent and impartial and offer:

  • A rapid response
  • An early verbal report from site
  • Rapid written appraisals - usually within 72 hours of a site visit
  • Free telephone advice - if you are not sure if we can help or not please phone us.

Who we work for

Our instructions come from many parties, including:

  • Insurers
  • Loss Adjusters
  • Legal professionals
  • Corporate clients
  • Insurance Brokers
  • Loss Assessors

However this list is not exhaustive and we can often help anyone who has a claim, whether that is a Ship owner with a marine claim, or the operator of a power generation plant.

The types of losses we deal with

We have investigated losses in many different fields, more information on which can be found on our Industries pages.

Losses we investigate occur under many different circumstances:

  • Personal injury or death
  • Damage to material property
  • Consequential loss
  • Product recall
  • Damage to brand value
  • Failure to meet specification

Whatever the type of incident and wherever the location, Hawkins will be able to assist. Any of our scientists or engineers will be pleased to take instructions from you or simply discuss matters on the telephone and provide advice. Alternatively you might wish to send us the relevant papers to review before issuing formal instructions. Details of where and how to contact us are shown on the contact page.

We also handle many obscure investigations. If you think you might have the need for a forensic investigator please contact us by telephone or email and we will do our best to help you. We are always happy to advise you over the telephone whether we can help you or not. Such advice is normally free.

PART 35 OF THE CIVIL PROCEDURE RULES

In conducting an investigation, no matter how small, we assume that litigation will ensue. Therefore, all stages of our work are conducted with the thoroughness required to form part of a report for use in court. For civil litigation in England and Wales our reports comply with the requirements of Part 35 of the Civil Procedure Rules.

We are experienced in other jurisdictions. We also have long experience of criminal investigations and are well versed in working with defence and prosecution teams, the CPS and the Police. 

We are happy to give our view on whether we can help, in most cases within the initial conversation

Contact Us

Submitting this contact form will enter your details into our contacts database and we will reply to your request as soon as possible. We will also retain your details so we may contact you from time to time. You can ask us to remove your details at any time. For details, see our Privacy Notice.