Privacy Notice

The Hawkins Group is formed of Hawkins & Associates Limited, Hawkins & Associates (Trustees) Limited, Hawkins (International) Limited, Gardiner Fire Investigation Limited, Hawkins & Associates (Singapore) PTE Limited, Hawkins & Associates (Hong Kong) Limited. This privacy policy explains how we collect data from you and how the data is used.

What information do we collect about you?

  • Marketing data is collected when you register with us for marketing purposes or place an assignment with us.
  • Human Resources data is collected from applicants to job vacancies and from our employees during the operation of our business.
  • Shareholder data (former and current) is collected when you register with us as a shareholder
  • Operational data is collected from the client, the insured, the insured’s employees and other related third parties in relation to any assignment we have been appointed on.
  • CCTV cameras may be in operation at the premises of the Hawkins Group and this data is collected for security purposes only.

All personal data collected by the Hawkins Group is collected in the legitimate interests of the Group in order to carry out its activities. Where data is not obtained directly from the data subject it will be supplied to us by either our client or another third party related to the assignment we are appointed on. We may also collect data from social media platforms. Where the personal data is provided by our client this will typically be subject to the terms and conditions of your insurance policy, failure to allow us to process the data may lead to you being in breach of the terms and conditions of your insurance policy.

Categories of Personal Data held

The following is a list of the types of personal information held by the Hawkins Group, we will not hold all types of information on each individual.

  • Name
  • Address
  • Email address
  • Telephone number
  • Date of birth
  • Insurance policy and / or claim reference numbers
  • Medical records
  • Criminal record data
  • Employment records
  • Shareholder records

How will we use the information about you?

  • Data held for marketing purposes is used to make contact with those who may be interested in our services and if you have previously appointed us to make you aware of other services that we provide.
  • Data held by our Human Resources team is used to facilitate our recruitment process and to manage the day to day operations of our business.
  • Shareholder data is held to manage individual shareholdings
  • Operational data is held to analyse as part of an assignment we are appointed on by a client.
  • CCTV data is held for security purposes only
  • The Hawkins Group does not use any form of automated decision making or profiling for any purposes.
  • Personal data may be shared with the clients and suppliers of The Hawkins Group and other assignment related third parties


If we hold your data for marketing purposes you have the right at any time to stop us from contacting you for marketing purposes or giving your information to other members of the Hawkins Group. If you no longer wish to be contacted for marketing purposes please email

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of the personal information that we hold about you please either email us at or write to us at:

Data Protection Officer
120 Cambridge Science Park
Milton Road

We want to ensure that your information is accurate and up to date, you may ask us to make corrections to your data.

Right to erasure

You have the right under Article 17 of the General Data Protection Regulations to request us to erase your personal data. If you would like some or all of your personal data erased from our system please either email us at or write to us at:

Data Protection Officer
120 Cambridge Science Park
Milton Road

Retention period

The retention period for personal data will be assessed depending on the nature of the information held. The retention policy will vary depending on whether data has been collected for Marketing, Human Resources, Operational or Security purposes. The retention policies are regularly reviewed and personal data is not held for longer than is necessary.

Transfer of data outside of the United Kingdom

We process all data within the Hawkins Group but may process some of this data outside of the United Kingdom and the European Economic Area (EEA). Where data processing does occur outside of the United Kingdom and the EEA the same technical and organisational controls are implemented. The Hawkins Group has adopted the European Union Standard Contractual Clauses for the transfer of Personal Data. Where Hawkins’ sub-processors process data outside of the United Kingdom and the EEA those sub-processors have appropriate contractual obligations (Standard Contractual Clauses) in place to ensure the safety and confidentiality of Personal Data.

Lodge a complaint with the supervisory authority

You have the right to lodge a complaint with the supervisory authority if you are not satisfied by the way in which we store and process your personal information. In the UK the supervisory authority is the Information Commissioner’s Office (ICO). The contact details for the ICO are:

Telephone: 0303 123 1113
Address: Information Commissioners Office
Wycliffe House
Water Lane

Policy Updated 10 December 2019

Contact Us

Submitting this contact form will enter your details into our contacts database and we will reply to your request as soon as possible. We will also retain your details so we may contact you from time to time. You can ask us to remove your details at any time. For details, see our Privacy Notice.